July 2015

CTS Services is going to be exhibiting at Facilities America- Buildings for a better world. The conference is slated to be held on Sept 9th and 10th at the Baltimore Convention Center. CTS Services will be at booth 104. We hope to see you there. Registration for the conference is at www.maintenanceshows.com. It is a free show for anyone in the facilities field.

June 2015

New Deals

CTS Services was recently awarded 2 large installation projects that totaled over $7.5M.
The first project was to replace Water Cooled Self Contained Units for a large Property Management company in Bethesda and the second project was to replace the chiller plants, risers and fan coil units for a Large College.
The Bethesda project is slated to start in the September of 2015 while the College Project is being completed in 2 phases. Phase one is starting in June and will end in August of 2015 and the Phase 2 wil start in May of 2016 and run through August 2016.

May 2015

ABM Expands HVAC and Energy Solutions Presence in DC Metro Area With Acquisition of CTS Services and Facility Support Services

ABM, a leading provider of facility solutions, announced today that its Building & Energy Solutions Group has acquired the combined services of CTS Services/Facility Support Services, trusted providers of HVAC service and energy solutions in government, commercial and industrial buildings with over $35 million in annual revenue. 

To read more please click this link.

To learn more about ABM, please click this link.

April 2015

Customer Feedback

"You guys provide a first class service!"

"CTS has always been a First Class company to us especially their Professional way they did business"

"I enjoy working with CTS, you are my preferred contractor for all my mechanical needs, and the first company I call, as well as recommend for any HVAC needs."

"I have worked with CTS/FSS for twelve years and have had nothing but great service"

February 2015

New Hires

CTS Services recently hired a new NOC billing coordinator and a new Service Tech Apprentice at our headquarters in Beltsville, Maryland. We also promoted a Senior HVAC Technician to a Project Manager position. All three positions have been added to ensure that we continue to be the best HVAC provider in the Maryland-DC- Virginia Corridor.

January 2015

"I want to thank you personally for all the service yesterday. One of your techs corrected an ongoing issue at one of our buildings and your guys corrected on-going issues at our other building and responded to all service requests outside of their schedules without question. Nice job. I'm one of those gals who appreciates nice work and after being in the business this long, you guys are "hands down" the best. Keep it up, looks like more product (work) is coming your way."

Large Property Management Company

CTS Services Training

In January, CTS Services participated in 4 training sessions in January. The first was an off site Wattmaster training session. The class was a one day training session and CTS Services had four(4) technicians at the class. It covered System Overview: VAV, CAV, MUA, Single Zone VAV & Zoning (VCM-X), Wiring Systems, Operator's Interface, Prism Interface, PT Link & CommLink IV, Troubleshooting, and Optional Controllers (Lighting Controller). The second was a 2 day offsite Daikin training session and CTS Services had two (2) technicians attend. The session covered basic operation principles at each stage of operation, Wiring schematics, VRV components, refrigerant flow software & how to use for diagnostics, trace refrigerant flow, advanced field settings, and advanced troubleshooting using Daikin Service Checker Hands-on activities & practice.

CTS Service's two in-house training sessions were for Liebert DS-VS with iCOM control and a HVAC Wiring Circuits and Schematics Class. The Liebert session was held by a Liebert Certified Instuctor in house with four(4) CTS Technicians. It covered Operations, Programming, Installation Basics, Commissioning / Startup, Maintenance, Service and Troubleshooting. Nine (9) CTS Services Technicians participated in the HVAC wiring circuits and schematics training session that concentrated on Liebert and Stulz schematics.

From the Liebert Instructor - "I would also like to take this chance to tell you how well all of your technicians did in class this week they were all very professional and knowledgeable they were so good in fact that I was able to teach more in this class and cover more technical subjects than I could in a normal class of this size. I look forward to future classes here in Maryland and working with you and your group in the future."

January Hall of Fame

December 2014

CTS Services would like to wish everyone Happy Holidays and a prosperous New Year.

December Hall of Fame

November 2014

CTS Services was at the 2014 Fall Capital Buildings and Facility Maintenance show on Wednesday, November 5th. We met quite a few familiar faces and some new prospective clients. We hope to see you at the 2015 Spring Show.

November Hall of Fame

October 2014

“Your team did an excellent job. Their quality of workmanship was outstanding, their professionalism was beyond what we expect from our contractors to deliver while working in our building. The few problems we did run into they were quick to remedy.  I hope to be able to replace another floors worth of heatpumps in 2015 and look forward to working with your team again!

Thanks for the great job!”

Large Property Management Company

CTS Services Training

In September, CTS Services held an in-house training session on Variable Frequency Drives (VFD). The course was designed as a refresher for our techs that have received formal training but to date, have had limited “Hands On” opportunities. Upcoming training sessions we have scheduled include Glycol/Hydronic Systems, Pump Alignment and Pump Seal Replacement.

We have currently have technicians enrolled in WattMaster Controls training and Semi-Hermetic Compressor Teardown Analysis, Startup and Technical training.

At CTS Services, we take training seriously to ensure our Customers receive the Highest Quality Service available!

CTS Services New Hires

CTS Services recently hired a new Account Executive to join our sales department. Bill O'Brien has been in the HVAC field for over 21 years. He has been involved in various roles in the HVAC industry including a lead service mechanic in both the commercial and residential field. Most recently before joining CTS Services, Bill started, operated and managed his own residential and light commercial HVAC company.

October Hall of Fame

September 2014

CTS Services to be a part of the Capital Buildings & Facility Maintenance Show.

CTS Services is excited to be a part of the 2014 Capital Buildings & Facility Maintenance show on November 5th, 2014 at the Dulles Expo Center in Chantilly, VA. We will be at Booth #520. Please come visit us for some free gifts and a list of our new services.

Registration and Attendance is free for the show.

For more information on the show and to register, please click Capital Buildings & Facility Maintenance Show.

September Hall of Fame

August 2014

New Hire- William Coolidge- Account Executive

CTS Services is excited to announce that Will Coolidge has joined us as Account Executive at our Beltsville, Maryland office. He is an experienced HVAC executive and has been a part of the Mechanical Industry for over 20 years. He has a Journeyman's License in HVAC/R and has a Mechanical Engineering and Architectural education background.

August Hall of Fame

July 2014

Installation Project

CTS Services recently won a large project in a government facility to replace 30 motors that range for 1.5 thru 125 HP. We are really excited for this opportunity to assist one of our existing clients with their HVAC need.

"Whatever it takes"- Hall of Fame- July

CTS Services have certain employees that have been recommended by both internal staff as well as customers to have exceeding expectations of our customers by helping the customers above and beyond their regular duties. We are acknowledging these employees with a hall of fame. Our July's Hall of Fame consist of these employees:

June 2014

New Hire- NOC Coordinators

CTS Services hired 2 new National Operation Center Coordinators, both of them started in June and have been an important part of the growing of the our service department. We are dedicated to providing the best customer service to all our clients. CTS Services is well known for our factory trained technicians and outstanding reputation for integrity, responsiveness and a make-it-happen attitude.

May 2014

New Hire- Don Bailey, Director of Field Services

CTS Services is excited to announce that Don Bailey has joined us as Director of Field Services at our Beltsville, Maryland office. He is an experienced HVAC executive with nearly 35 years of Mechanical trade experience. His role in our organization is to oversee all service operations and ensure the highest level of service excellence.

Previously, Don held a position of Director of HVAC Services at Fidelity Engineering Corp and his emphasis is in HVAC & Auxiliary Service, Operations and Service. He is a ten year Navy Veteran with an Accreditation as AC&R Instructor for Central Texas College/Afloat College Education. He has extensive knowledge of Air Conditioning Chillers, VRF Systems, Boilers, Compressed Air Systems, Steam Systems, Generators, Pumps, Hydraulics, Hydronic and most all Auxiliary Systems in addition to Facilities and Service Operations.

Northern Virginia Building & Facility Maintenance show

CTS Services had a booth at the Northern Virginia Building & Facility Maintenance show in Chantilly on May 21st. We were at booth #1300. For more information on the trade show, please click http://www.nv-fm.info/index.html

April 2014

Walk for Wishes Annapolis- Make a wish foundation

FSS/CTS Services Wish Installers were the number 1 fundraiser team at the Walk for Wishes Annapolis on Thursday April 24th. Our goal was $4000 and our team raised a total of $4500 dollars. The company also donated $2500, making the grand total of $7000 for the fundraising efforts from the CTS/FSS Team.

CTS Walk for Wishes

March 2014

CTS Services had a NFMT Event

CTS Services had a NFMT Hospitality Event at Sheraton Inner Harbor Hotel after the NFMT 2014
Show. The event was from 5:30 to 8pm. It was a successful event with many of our vendors and customers enjoying a free open hour and Hors D ’Oeuvres .

February 2014

CTS New Hires- Service Technician and Staff Accountant

CTS Services has hired two new employees, a service technician and a staff Accountant, Mia Snead. CTS Services is currently still looking to fill various positions, please visit our Employment Page for more information.

January 2014

CTS to sponsor Walk for Wishes Annapolis- Make a wish foundation

CTS will be sponsoring the first annual Walk for Wishes Annapolis to be held at the Annapolis Towne Centre on April 24, 2014 from 6:00-8:00pm.  This event will bring together community supporters in an effort to grant the wishes of local children with life-threatening medical conditions.

CTS Sponsorship Page


CTS Services just completed our in-house Hydronics training session. Nine (9) of our employees completed this course that focused on Basic Hydronics with emphasis on Commercial applications. It includes training on Open and Closed Loop systems, Domestic Booster applications and many of the basic components of a typical Hydronic system. This class was expanded from the November training class to include industry “Best Practices” related to system design and installation.

CTS Services replace Self Contained AC Units for a large property management company

Recently, CTS Services received a contract to replace a number of Self Contained AC Units (SCU) for a large property management company. The project included disconnecting, removing and disposing of the old controls, condenser water piping and SCUs.

CTS furnished and installed one new 40 ton Daikin unit per floor. We installed new piping, to include new gages, thermometers, strainers, and valves. We also installed new power and control wiring and new ductwork to transition to the existing. With the assistance of the elevator company, we were able to bring the units up to the respective floors.

The units were received and stored until required at the customer’s warehouse. Each unit was replaced within a 3 day period and was completed during the weekend to cause minimal disruption to the building occupants.  

December 2013

Recent Training

During the month of December, CTS Services hosted a Liebert training class in-house for many of our technicians. The training was taught by one of Liebert’s instructors and was on a portion of the Liebert HVAC product line and is a small part of our ongoing Employee Development and Product training plans. We will be holding our next Liebert training class in February and will be covering High Density systems and their CRV units. Our 2014 plans include a continuation of Factory, Manufacturer and In-House training classes. Our first class for the year, starting in mid January, will be another Hydronics class. In February and March, we will be holding classes on Refrigeration piping and best practices, including the latest updates on refrigerants (old and new).

December Donation

In December, CTS collected and delivered Holiday gifts and food for a local charity, Laurel Advocacy and Referral Services "LARS". Throughout the year, we try to identify local charities that we can support thru employee and company donations.


Update on Refrigerants

The December 30th edition for the Air Conditioning/Heating/Refrigeration NEWS contained an article on the EPA's proposed final rule on R-22 Phaseout. The article included comments from some of the larger refrigerant producers. The EPA's proposed rule shows a reduction in R-22 allocations starting in 2015 of 30 million pounds (a 21 million pound reduction from 2014) with a 6 million pound a year reduction thru 2019. Based on the article, there is currently an industry surplus of R-22 and the proposed rule should not significantly impact the availability of R-22 thru 2019.

See article: EPA Proposes Final R-22 Phaseout Timeline

November 2013

Food Drive

CTS Services recently collected over 1000 lbs. of food for our annual food drive for the Maryland Food Bank. The food was delivered to The Maryland Food Bank in Baltimore on November 22nd.


In November, we began an In-House training classes on Hydronics. The course will continue thru December and is a part of our ongoing Technical Development Program for our employees. This course focuses on Basic Hydronics with emphasis on Commercial applications. It includes training on Open and Closed Loop systems, Domestic Booster applications and many of the basic components of a typical Hydronic system. In January, we will be holding our next class on Hydronics which will be expanded to include industry “Best Practices” related to system design and installation.

Typhoon Relief

CTS Services employees collected over $1700 for the American Red Cross Typhoon Haiyan Relief Effort. The company matched the donations and added more and CTS Services donated a total of $5,000 to the Typhoon Haiyan Relief Effort.

Company Meeting

CTS Services held their annual company meeting at our headquarters last week. Our company has grown so much in the last few years that the meeting had to be split into two days. All the department heads discussed their all their accomplishments of this year and their strategic plans for next year.

October 2013

During the month of October, CTS Services held two (2) in-house Training Courses for employees.

The first course was Electrical Training that was based on the NCCER program and presented by several of our more experienced staff. The class covered Electrical Safety, Electrical Distribution from Utility to End User including AC & DC Voltage, Electrical Characteristics, Series and Parallel Circuits, Electrical Components, and Electrical Diagrams. The course was attended by sixteen of our technicians and conducted over five (5) weeks.

The second course was an Emerson/Liebert Training. Eight of our technicians participated in the DS-VS/iCOM with Networking and DSE Cooling Products training as a part of their ongoing Liebert training. The course lasted five (5) full days was held at our training facility. The technicians learned the DS-VS and Challenger iCOM controls, the new Micro Channel condenser and other heat new rejection methods and devices including Pumped Refrigerant Economizers, through a combination of presentations and hands-on training utilizing factory-built simulators. As a part of the course, they also received a refresher on factory startup, maintenance and warranty requirements and procedures.

These courses are a small part of our ongoing commitment to training and ensuring that we remain The Premier Provider of HVAC Services in our Market!


September 2013

CTS Services hosted 2 different events at the Nationals Stadium. The event was held in the Presidents Club at the stadium. Our guests were treated to an inclusive premium buffet and beverage service and an insiders view of the Nationals Batting cages. The two games were the Miami Marlins vs Nationals and the Atlanta Braves vs the Nationals. Our guests also sat between the dugouts behind home plate and had in-seat food and beverage service.

August 2013

CTS Services had their annual company picnic this year on August 10th. We did something different, instead of a traditional picnic, we rented a boat and had a boat cruise for the employees. The cruise left from Baltimore at 7:30 and there was dinner and dancing. A large number of our employees made it to the cruise and had a great time.

July 2013

CTS Services hired an Installation Technician, a Service Technician and a HVAC Technician Helper in June and July. The employees were hired by the Beltsville office and are assisting with the growing HVAC demand of our Beltsville office. The technicians roles vary but all our technicians have to undergo safety classes as well as manufacturer trainings including Liebert/Emerson Training as well as Stulz and Data Aire trainings.

June 2013

CTS Services replaced a large cooling tower project in Bethesda, Maryland. The project took a weekend to complete and started at 6am Saturday morning with the setting up of cranes. CTS Services removed the the existing cooling towers by crane and set and assembled the new towers. We also installed and coordinated Pepco rebates for four (4) 15hp VFDs inside the penthouse and connected them to the new towers. Finally the catwalks and associated steps were replaced. The entire new system was factory tested and a startup was performed.

The entire project took a weekend and the building was completely operational and ready to use for Monday morning. There were no disruptions to the tenants or normal operations of the building.

May 2013

CTS Services is going to donate to the American Red Cross Disaster Relief Effort for the victims of the tornados that destroyed Shawnee and Moore, Oklahoma earlier this week. Added to an undisclosed sum that we are donating, we are also matching all employees donations dollar for dollar.

CTS Services believes in assisting the community as much as we can. We feel that even though we would rather be there in person to lend support that our financial contribution will at least assist in providing water, food, clothing and shelter to the victims of this devastation.

April 2013

CTS Services was recently awarded a project to install 30 containerized data centers across the country from a major computer manufacturer. This project includes installing the infrastructure to support the new containerized solutions, fabricating an entrance vestibule for each, installing various mechanical piping systems, and providing and installing structural walkways and ladder systems for each container.

March 2013

CTS Services recently received the 2013 Safety Award. Our company was one of 52 companies that received this award our of the 2200 customer base of IWIF. Companies that received this award were in the top 1% of insured companies with IWIF with the lowest loss ratio. And out of the 52 that received the award, only 6 were repeat winners, CTS Services being one of the 6. We also received the award in 2011.

January 2013



In January 2013 CTS Services relocated to a new 25,000 square feet state of the art stand alone building in the Indian Creek Technology Park in Beltsville, Maryland. Our new facility was necessary to support our continued growth and to allow us to expand our NOC (National Operations Center) to accommodate our expanded service offerings. The build-out of our new facility provided us with the opportunity to incorporate new technologies and to address several of our key needs.

Our HVAC system includes two (2) High Efficiency Daiken VRF (Variable Refrigerant Flow) systems consisting of twenty eight (28) indoor units supported by two (2) outdoor heat pumps. It is a three (3) pipe system and was installed with aluminum tubing and RefLoc fittings. The system offers the ability to simultaneously heat and cool adjacent areas in our facility in a very energy efficient manner. We also incorporated several Aaon 100% outside air units, complete with energy recovery wheels. On the power side, we have a 230 kW diesel generator and associated transfer switches and UPS system to ensure that we are here when you need us, good weather or bad.

We have a new NOC (National Operations Center), designed to support our current and future growth needs. It is equipped with several large LCD monitors connected to a database that allows our operators to track our service fleet and dispatch our technicians based on GPS location within the Baltimore/ Washington/ Northern Virginia areas, ensuring the fastest response possible in support of your next HVAC need, as well as staying up to date on current events which allows us the opportunity to provide advance planning in case of severe weather or any other events that may interrupt our customers operation.  We incorporated a 1,100 square foot Training Center as well as several HVAC and Electrical Training Units to allow for continuing education of our service and installation technicians. We also utilize the Training Center for monthly Lunch-N- Learns for our customers covering current and future equipment and trends in the HVAC market. 

In the near future, we anticipate hosting an Open House for our customers but in the mean time, feel free to contact us and coordinate a site visit.


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CTS Services is a full-service mechanical contractor dedicated to providing mechanical services to owners and managers of Communication, Commercial, and Mission Critical Facilities. With over 30 years' experience, the CTS team has the knowledge and background to provide quality installations, preventive maintenance, and service for all types of mechanical systems.

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